The New Battleground — Hotels vs. STRs by the Numbers

Lobby? What Lobby? — Instant, App-Based Check-In Guests are done queuing: 70 % of American travelers say they’d rather check themselves in via a mobile app or kiosk than stop at a traditional front desk. Skip-the-line arrivals not only delight guests; they trim payroll and free staff for higher-value service. FIBI Insight:  Automation isn’t anti-hospitality—it’s anti-line. Surge-Smart Pricing — Algorithms That […]