How We Motivate Cleaners to Deliver 5-Star Results (and What Happens When They Don’t)

At FIBI, we don’t micromanage our cleaning vendors—we empower them to do great work. We learned the hard way that long checklists and heavy oversight don’t guarantee better cleans. In fact, they often slow cleaners down, reduce morale, and create the very quality issues we were trying to avoid. So, we pivoted. Today, we motivate […]