Guest Reviews Nearly Killed My Business — How We Rebuilt to 4.8 Stars

Guest reviews dropping from 4.9 stars to 4.2 stars in one year

This is the story of how guest reviews almost killed my business. It’s a story of survival. It’s a story of growing exceptionally stronger. Really, it’s the story of how this happened: Last year (2024) our review scores started going down from a 4.9 Average in January to a 4.2 Average by the following January […]

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